You can access the Partner Portal via the button on the right.

Customer service

Original spare parts.

Day after day, new vehicles and machines leave our plants to take up duty in many different countries and applications. They are used to perform very important tasks, they have to function completely reliably, even under extreme conditions, and must always give you maximum safety.

We are responsible for as long as you are using our vehicles and machines. Our after-sales service network is your first point of call when it comes to advice, support and original spare parts.

Dealer and service partner network


Every Reform product includes our legendary Reform customer service, which has been industry-leading since 1910. Because responsibility does not end with the sale. We see ourselves as a long-term partner for our customers.

Our dense network of dealers and service partners provide local support and spare parts availability that is second to none. Highly qualified and factory-trained employees with many years of experience are available to help and advise you.

Factory customer service


Our structure is completely aligned to your needs. That is why we provide what may be the most comprehensive factory customer service in the industry: “If you need us, we are there for you.”


Find the right contact person immediately:

Technical helpdesk for all products “Made by Reform-Werke Wels”: +43 (0) 7242 232 555

Technical helpdesk for all products “Made by Kiefer GmbH Dorfen”: +49 (0) 8081 414 70